Friday, May 26, 2006

Whirlpool Releases Australian Broadband Survey Results

Whirlpool, the Australian Broadband news site, have released the results of their Australian Broadband Survey 2005. The survey was actually held from 29 December 2005 until January 2006 and was completed 16,590 times by Whirlpool readers.

Not suprisingly, as most of the Whirlpool readers are 'informed consumers' or 'prosumers', Tesltra cops some flack. Only 1.9% of those surveyed think that Telstra's management team are doing a good job and 81.5% believe that other ISP's need to reduce their reliance on Telstra's broadband network.

VOIP (Voice Over IP) use has doubled since last year's survey with 29% now using it. However of those that have used VOIP, only 6% mainly use VoIP and keep their landline connected for emergency calls, whilst only 1% use VoIP for all their home telephony and have disconnected their home phone line. I am using VOIP through iiNet for the majority of our calls and the service and quality has been fine up until recently, when I started noticing that I would be randomly disconnected at times. Unfortunately, as with most VOIP contracts, there is no Quality of Service Agreement. But at 10c untimed for a call, I'm not complaining (yet).

Overall, the survey provides an interesting insight, and is worth reading.

Read the results of their Australian Broadband Survey 2005. Do you agree with most of the results, or fit the profile of these broadband users?

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At June 06, 2006 10:00 am, Anonymous John said...

Once again, another in depth Whirlpool survey. I do think it's a tad geek orientated and therefore doesn't make the Telstra's of this world loose much sleep. We are with and once again they score well.

At June 07, 2006 11:43 am, Blogger David said...


I agree that the survey is slanted towards power users, or geeks. However, geeks are usually the testers or early adopters of hardware/infrastructure that eventually becomes mainstream, so i think Telstra does need to take some notice of this sort of thing.


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